AI assistant is always on hand to support industrial workers

By Staff Report March 31, 2025 4:42 pm IST

Software specialist Augmentir, based in Horsham, Pennsylvania, is presenting a smart co-pilot for industrial personnel at HANNOVER MESSE 2025.

Many industrial companies want to digitally network human work on the factory floor. However, good intentions often fail due to a lack of time. At HANNOVER MESSE 2025, software maker Augmentir presents how its AI assistant can make the transformation easier.

At the centre is Augie, a smart co-pilot developed specifically for connected production and maintenance. He uses generative AI to provide targeted support for skilled workers in their work. This involves much more than just questions and answers. Augie starts with the digitalisation of standard operating procedures (SOPs). In doing so, he converts paper-based or digital content directly into structured work instructions. Now, all you have to do is take a photo of a notice with safety instructions to turn it into an interactive checklist. Existing Word, Excel, PDF or JPG files are automatically converted into dynamic content that guides industrial workers at their workplace. Initial practical applications show that SOPs can be digitised 85 per percent faster this way.

The effort required for onboarding new employees also decreases significantly, by up to 72 percent according to Augmentir. This is because Augie can create interactive training modules with tests and solutions in a matter of seconds. To do this, it uses content from manuals, videos or existing tests. This also helps with further training: based on integrated skill management, the system tailors the content precisely to the user’s level of knowledge and practical experience.

Augie also comes into its own during operation. If, for example, a specialist notices a problem with a system, the assistant analyses relevant documents in a matter of seconds. It then provides precise explanations, including instructions for troubleshooting. In practice, this has led to an average of one-third more productivity.

For multinational teams, Augie’s language intelligence is a game changer because content is instantly translated into any language. Forms and quality reports are also available in multiple languages in seconds. This reduces the risk of misunderstandings and errors at work, thus increasing quality and promoting occupational safety.

Where many older employees are retiring, it is important to secure their knowledge. Augie helps by capturing the answers of experienced specialists from chats and – after checking them – storing them in a knowledge database. If needed, Augie can also use them to automatically create new training modules.

The AI assistant transforms operational data into usable knowledge by creating graphics and statistics directly. This makes it possible to make decisions faster and on a more informed basis. Augie is deeply integrated into Augmentir’s Connected Worker platform, enabling companies to take advantage of the latest AI developments. Whether it’s autonomous maintenance, compliance with occupational safety and health regulations, or more systematic shift handovers, Augie is designed to help companies get the most out of their data and increase productivity.