Blue Star Industrial Solutions inaugurates its new Customer Experience Centre in Pune

By Staff Report May 2, 2025 12:46 pm IST

The Customer Experience Centre is equipped with advanced testing, inspection, and quality solutions.

Blue Star Industrial Solutions, a Blue Star Engineering & Electronics Limited division, inaugurated the Customer Experience Centre (CEC) in Pune, Maharashtra. This pioneering facility brings a comprehensive range of quality control and testing solutions — spanning Non-Destructive Testing (NDT), Material Testing, Environmental Chambers, and Metrology — under one roof, offering an immersive and interactive platform for industries across India.

The inauguration ceremony was attended by Vir Advani, Chairman and Managing Director of Blue Star Limited; Arun Rajan, Chief Human Resources Officer of Blue Star; Prem Kalliath, CEO of Blue Star Engineering & Electronics Limited; Rajesh Sahu, COO of Industrial Solutions; and other senior leaders. Their presence marked the formal opening of the facility but also underscored the company’s unwavering commitment to innovation, customer-centricity, and engineering excellence.

The newly established CEC is designed as an interactive hub where customers, partners, and industry professionals can experience live demonstrations, engage in application-driven discussions, and collaborate on building future-ready solutions. Blue Star Industrial Solutions aims to empower industries to achieve the highest standards of quality, reliability, and compliance by offering an integrated view of the latest in testing and inspection technologies.

Speaking on the occasion, Prem Kalliath, CEO of Blue Star Engineering & Electronics Limited, said, “The Customer Experience Centre in Pune reflects our commitment to being a true partner in our customers’ journey towards quality excellence. By enabling a firsthand experience of our solutions in action, we aim to foster deeper collaboration, accelerate innovation, and co-create solutions that meet the dynamic needs of Indian industries.”

The facility showcases Blue Star Industrial Solutions’ broad expertise across Non-Destructive Testing (NDT), Material Testing Systems, Environmental Simulation Chambers, Metrology, Robotic Inspection Systems, and Accredited Calibration and Inspection Services. Customers visiting the CEC can experience live application trials, explore customised testing setups, and engage with Blue Star’s technical experts to address their unique quality and compliance challenges.

Adding to the significance of the launch, Rajesh Sahu, COO of Industrial Solutions, stated, “Our new Customer Experience Centre is more than just a showcase; it is a platform for engagement, innovation, and co-creation. We want our customers to witness not just the breadth of our portfolio but the depth of our engineering and service capabilities. It is an open invitation for industries to explore, collaborate, and build the next generation of quality solutions with us.”

The launch of the CEC aligns with the Indian Government’s ‘Make in India’ initiative, which aims to bolster Indigenous manufacturing capabilities. It further strengthens Blue Star Industrial Solutions’ position as a trusted partner in industries ranging from automotive, aerospace, energy, and infrastructure to electronics and heavy engineering.

Having served Indian industries since the 1960s, Blue Star Industrial Solutions has built a legacy of delivering reliable and innovative testing, measurement, and inspection solutions. With the Customer Experience Centre in Pune, the company reinforces its commitment to advancing industrial excellence and supporting customers with future-ready technologies that meet the most stringent global standards.

As industries across India and beyond strive to enhance quality assurance and compliance frameworks, Blue Star Industrial Solutions’ new CEC is a vital catalyst, making excellence more accessible, experiential, and impactful.