Tech Mahindra partners with IBM to accelerate generative AI use

May 18, 2024 4:42 pm

Tech Mahindra has partnered with IBM to expedite the use of generative AI in businesses worldwide, enabling TechM’s AI technologies to interact with IBM Watsonx AI and data platform, introducing new GenAI and governance capabilities.

Tech Mahindra, a major global provider of technology consulting and digital solutions to corporations across industries, issued a partnership with IBM to assist businesses worldwide sustainably accelerate the use of generative AI (GenAI). TechM amplifAI0->∞, Tech Mahindra’s suite of AI technologies and solutions, can interact with the IBM Watsonx AI and data platform with AI Assistants to introduce new GenAI and governance capabilities to businesses.

Customers can leverage IBM Watsonx and Tech Mahindra’s strong AI consulting and engineering capabilities to have access to a variety of new GenAI services, frameworks, and solution architectures. This enables the delivery of AI apps, in which organisations can access trusted data and automate operations. This can help customers construct trustworthy AI models and drive explainability, thereby mitigating risk and bias. It may also encourage scalable adoption of AI in hybrid cloud and on-premises environments.

Kunal Purohit, Chief Digital Services Officer, Tech Mahindra, said, “Organisations are now seeking to implement responsible Artificial Intelligence practices while concurrently revitalising enterprises by integrating GenAI technology. Our work with IBM can help advance digital transformation for organisations, adoption of GenAI, modernisation, and ultimately foster business growth for our global customers.”

Tech Mahindra has already established a virtual Watsonx Centre of Excellence (CoE) to assist customers in improving their business capabilities in AI. The CoE functions as a co-innovation centre, with a professional team committed to maximising the synergies between both businesses and producing unique offers and solutions based on their respective strengths. The collaborative offers and solutions generated could assist organisations in meeting their goals of constructing machine learning models utilising open-source frameworks while also allowing them to scale and accelerate the effect of GenAI. These solutions may assist businesses in responsibly increasing efficiency and productivity.

Kate Woolley, General Manager, IBM Ecosystem, said, “GenAI can be a catalyst for innovation with the potential to unlock new market opportunities when built on a foundation of explainability, transparency, and trust. Our work with Tech Mahindra is expected to expand the reach of watsonx, allowing even more customers to build trustworthy AI as we seek to combine our technology and expertise to support enterprise use cases such as code modernisation, digital labor, and customer service.”

The work is consistent with Tech Mahindra’s ongoing efforts to transform enterprises through advanced AI-led offerings and solutions, including the recent additions of Vision amplifAIer, Ops amplifAIer, Email amplifAIer, Enterprise Knowledge Search offering, Evangelise Pair Programming, and Generative AI Studio.