B&R India launches enhanced customer support

By OEM Update Editorial June 13, 2018 12:46 pm IST

B&R India has launched world-class support – a dedicated support hotline that will serve as a single point of contact for its customers nationwide. Customers served by B&R India headquarters in Pune and its six branch offices will now have a single number to call, ensuring that they receive a consistently high level of support with the fastest possible response times.

“We are proud of the best-in-class service and support we offer our customers,” says Jhankar Dutta, Managing Director of B&R India. “Our world-class support hotline will further enhance our customers’ experience, in turn enabling them to offer their customers faster service and reduced machine downtime.”

B&R’s online support portal allows customers worldwide to create and track support requests and share support documentation via the B&R website. With the new hotline, customers of B&R India also benefit from streamlined telephone support from a local team of experts. “Our highly qualified support team is committed to our customers’ success and has the expertise it takes to help them gain a competitive edge in their market,” says Ravishankar Gawhade, Head of National Support, B&R India.

The number for the world-class support hotline
is +91 83 80 800 008.